Privacy Policy

At Ian Scrivener Roofing, we are committed to protecting your privacy and respecting your personal data. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our website or engaging with our services. By using our website, you consent to the collection and use of your information in line with this policy.

1. Information We Collect

We may collect and process the following information about you:

Personal Identification Information: When you fill out our contact form, we may collect your name, email address, phone number, and details of your roofing project.
Website Usage Data: We may track your activity on our website, especially if you arrive through paid advertising. This includes data collected via cookies and similar tracking technologies.

2. How We Use Your Information

The information we collect is used for the following purposes:

To Provide Services: Your personal information allows us to contact you regarding quotations, offers, and to deliver our roofing services.
Marketing and Advertising: We may use your information to optimize our advertising efforts and improve your experience on our website.
Website Optimization: Data from cookies helps us analyze website traffic and usage, improving our website’s layout and functionality.

3. Data Sharing

We may share your personal information with third parties only when necessary:

Slingshot Marketing Limited: Our marketing agency, which assists us in optimising our advertising campaigns and reaching out to potential customers.

4. Data Storage and Security

We store your personal information in secure, password-protected online accounts. We take all reasonable precautions to ensure your data is protected against unauthorized access or disclosure.

5. Your Rights

Under applicable data protection laws, you have the following rights:

Right to Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You have the right to correct any inaccuracies or incomplete information in your records.
Right to Erasure: You can request that we delete your personal information, subject to certain legal requirements.
Right to Object: You have the right to object to the processing of your data, particularly for direct marketing purposes.
Right to Restrict Processing: You can request that we limit the processing of your personal data under specific circumstances.
Right to Data Portability: You can request that we transfer your data to another service provider in a commonly used format.

6. Cookies

Our website uses cookies to track user activity and improve website performance. Cookies are small data files stored on your device. By using our website, you consent to the use of cookies as described in this policy. You can manage cookies via your browser settings.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Generally, we keep your data for a minimum of six years after your last interaction with us, unless you request an earlier deletion.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our website or services after such changes constitutes your acceptance of the updated policy.

9. Contact Information

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact:

Ian Scrivener Roofing
Phone: 07919893177
Email: ianscrivenerroofing@hotmail.com

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